Gale ebooks online training

Anonymous's picture

Cengage Learning (also known as Gale) will be providing one hour online training sessions for the Idaho library community during June and July.

WHAT: GALE VIRTUAL REFERENCE LIBRARY WEB TRAINING
WHEN:

  • JUNE 12, 2009 11:00 AM (MOUNTAIN TIME)
  • JUNE 24, 2009 1:00 PM (MOUNTAIN TIME)
  • JULY 2, 2009 9:00 AM (MOUNTAIN TIME)
  • JULY 20, 2009 10:00 AM (MOUNTAIN TIME)

HOSTED BY: Stacey Knibloe, Senior Training Consultant, Gale

These sessions are free and will cover the basic use of the ebook collection ICFL purchased for the state of Idaho. If you are interested please follow the directions listed below and provided by Gale. If you have questions regarding the training please contact Gale.

Prior to the conference, please visit http://www.conferenceservers.com/browser/?brand=sametimeunytemeeting to prepare your computer for the web portion. You will need administrator privileges to install the plug-in. If you experience any technical difficulties please contact our service provider's help desk at 1-800-866-0888, option 7, option 2.

Follow the instructions below a few minutes before the start time of the conference. To participate in this Web Conference you will need a telephone to listen to the audio conference AND a computer with internet connectivity to view the web conference.

STEP 1: TO JOIN AUDIO CONFERENCE
Primary Dial-In: 1 (866) 394-9513 (this is a toll-free call)
Passcode: 9722341#

STEP 2: TO JOIN WEB CONFERENCE
Prior to logging into the meeting, ensure popup blocker is turned off on your browser.

  1. Dial the audio conference dial-in number noted above and enter the passcode as prompted.
  2. Click on this meeting URL: http://web.meetme.net/r.aspx?p=2&a=70541837085689
  3. On the Meeting Center page, enter your name and e-mail address.
  4. Click on the "Sign-in" button.
  5. Accept the Terms and Conditions and click "Join" to enter your conference.
  6. Should your computer require any updates to accommodate web conferencing, an additional message will be displayed. Follow the instructions to prepare your computer for the meeting. These updates should take 5 to 10 minutes to complete.

IF THE ABOVE URL DOES NOT ALLOW YOU TO JOIN THE WEB CONFERENCE, PLEASE FOLLOW THE PROCEDURE NOTED BELOW.

  1. Copy and paste the following URL in your web browser: http://web.meetme.net/audience
  2. Copy and paste the Meeting Key: 70541837085689
  3. Click on the "Sign-in" button
  4. On the Meeting Center page, enter your name and e-mail address.
  5. Click on the "Sign-in" button.
  6. Accept the Terms and Conditions and click "Join" to enter your conference.

PLEASE NOTE: Once your web conference has ended, please make certain to log out of the meeting. As a courtesy to others and to improve sound quality, please mute your phone when not speaking. You will be on hold with music until the host opens the conference call.

TOUCH-TONE COMMANDS:

Please use the list of touch-tone commands below to help facilitate your audio conference:

  • Press ** for a menu of touch tone commands.
  • Press *0 to speak to an operator (once the host has joined).
  • Press *6 to mute your own line.
  • Press #6 to unmute your own line.

Stacey Knibloe
Senior Training Consultant, Electronic Product Training & Support
Gale | Cengage Learning
27500 Drake Rd., Farmington Hills, MI 48331
(m) 716.572.5672| (o) 1.800.877.4253 x1919| (e) stacey.knibloe@cengage.com | www.gale.cengage.com