Librarian Resources for the eLibrary Databases
Please Note
The BigChalk databases have been re-named eLibrary by the ProQuest company.
eLibrary's Web Site
eLibrary's web site has product and support information.
eLibrary Contacts
Customer Service
IP additions, changes & account questions.
Monday - Friday 8:00 a.m. - 5:30 p.m. EST
Email: bigchalkcs@il.proquest.com
Phone: 800-521-0600 ext. 7112Rick Moulden - K-12 Sales
1-800-521-0600, ext. 2219
Email: Richard.Moulden@il.proquest.com
Technical Support
Idaho libraries should send general issues to technical support.
Monday - Friday 8:00 a.m. - 8:00 p.m. EST
Email: k12support@il.proquest.com
Phone: 800-247-7198
If an issue is escalated – please contact the following primary technicians at 800-889-3358, then, dial the extension.
- Brian Vann ext. 2384, 7:30 a.m. to 4:30 p.m. Monday – Friday
- Matt Graczyk ext. 2385, 9:00 a.m. – 8:00 p.m. Wednesday - Sunday
- Alex Islas-Montantes ext. 2184, 7:30 a.m. to 4:30 p.m. Monday – Friday
- Sam Borik ext. 2410, 9:00 a.m. – 8:00 p.m. Monday – Thursday
Database Searching Help
| Database | Full-Text | Truncation/ Wildcard |
Boolean & Proximity |
|---|---|---|---|
| eLibrary Curriculum Edition (formerly BigChalk Library) | 100% full-text from magazines, newspapers, pamphlets, reference books, photos, web sites, etc. Interface includes Literature and History modules and is geared for junior - senior high school students. | Not applicable | And, or, and not |
| eLibrary Elementary (formerly BigChalk Elementary) | 100% full-text from magazines, newspapers, pamphlets, reference books, photos, web sites, etc. Interface and content is geared to younger user. | Not applicable | And, or, and not |
Bookcart Creation
for PDF files