E-rate Help from SLD

Schools and Libraries Division

The SLD is an independent not-for-profit corporation established to administer universal service for Schools & Libraries. It is your primary source of assistance in applying for e-rate discounts.

Take advantage of these SLD resources:

• Customer Service Bureau Toll Free Hot Line: 1-888-203-8100

• Customer Service Bureau Toll Free Fax Question Line: 1-888-276-8736

SLD Web Site

• Apply online
• Find guidance in the application process (step-by step)
• View funding commitments
• Download application forms
• Obtain background information and supporting documents
• Determine the status of your 471 application

Please note: many of these documents are in PDF format.  You must use Adobe's Acrobat Reader to view them.

Schools and libraries are also encouraged to submit a query online.