Idaho Commission for Libraries
Address: 325 W State St., Boise, ID 83702Phone: (208) 334-2150 | In-State Toll Free: (800) 458-3271
Printed from the Idaho Commission for Libraries website: http://libraries.idaho.gov
User Centered Services
Michael Stephens over at Tame the Web has some very wise advice. He’s listed “5 Factors for User Centered Services,” which includes 5 questions to ask yourself while planning/considering a new service at the library.
The first of the 5 is a favorite of mine:
“Does it place a barrier between the user and the service?”
During the 2020 Vision Think Tank held in August, I recall a lot of discussion about breaking down barriers–barriers of all kinds. Something to keep in mind.
- Posted by: gina.persichini
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