E-rate Help from the ICFL

The role of the Idaho Commission for Libraries is:

  • To approve your technology plan

A State Commission-approved technology plan is necessary to complete your application. The Idaho Commission for Libraries' public library guidelines for preparing a technology plan are the same as those developed by the School Library Division of the Universal Service Administrative Company.

  • To provide advice regarding the E-rate application process

The Idaho Commission for Libraries will provide basic assistance regarding the E-rate program and the filing of application forms. In many cases you will need to direct your questions to the SLD's Customer Service Bureau.

When Idaho public libraries are not receiving satisfactory answers to their questions, when they are receiving conflicting answers, or when the application process is stalled because of lack of communication or response from the SLD, the Idaho Commission for Libraries will intervene on their behalf.

The Idaho Commission for Libraries does not have an "E-rate expert." The program is administered for Idaho's public libraries by Jan Wall, Northern Field Office Consultant. Questions may also be referred to your regional library consultant.