E-rate Help from the ICfL

The role of the Idaho Commission for Libraries is:

  • To provide advice and support regarding the E-rate application process

The Idaho Commission for Libraries will provide assistance regarding the E-rate program and the filing of application forms. In some cases you will need to direct your questions to the SLD's Customer Service Bureau. When Idaho public libraries are not receiving satisfactory answers to their questions, when they are receiving conflicting answers, or when the application process is stalled because of lack of communication or response from the SLD, the Idaho Commission for Libraries will intervene on their behalf. The State Coordinator for public libraries is Jan Wall, Northern Field Office Consultant.