Idaho Commission for Libraries

With the economy on all our minds and recent media coverage of Idaho’s budget situation, many individuals have been wondering about the status of the LiLI Database (LiLI-D) program. This presents a very good opportunity to share the current plans regarding LiLI-D.

Earlier this year, it was announced that Consumer Union, the publisher of Consumer Reports, entered into an exclusive agreement with a single database provide. Idaho residents can still access full text of Consumer Reports content published from January 1996 – January 2009 through the LiLI Databases.

Training Description: ProQuest Central offers a large number of product reviews that can be helpful to consumers. Join ProQuest trainer Karen Hinton to get an overview of options available to those searching for product reviews. Karen will also cover content, functions, and features of, as well as tips for using, ProQuest Central.

Art Museum Image Gallery - Video Demo
Automobile Reference Database - Flash video demo

H.W. Wilson

Technical Support

Wilson Web Technical Support
800-367-6770
techmail@hwwilson.com

Sales Inquiries

Chris Kennedy M.Ed.
Account Manager (based on Colorado)
Mountain Plains
950 University Avenue
Bronx, NY 10452
800-367-6770 ext 2275
ckennedy@hwwilson.com

The LiLI Portal is about to get some structural improvements. While the content accessible through the Portal will remain consistent, the interface that leads users to the LiLI Databases, Idaho digital content, and the LiLI Unlimited statewide catalog is going through some changes this summer.

The LiLI Portal is in the process of a significant update. The purpose of the update is to:

• Simplify access to the LiLI Databases
• Improve user access to the LiLI Unlimited statewide catalog, and
• Update the design to comply with state standards

Technical Support

Simon Wilkes
Large Account Technical Services
800-877-4253, ext. 2021
Simon.Wilkes@cengage.com

Sales Contacts

Jeff Jensen
Field Sales Representative
800.877.4253 X 2290
jeff.jenson@cengage.com

Debra Austin
Director, Consortia Sales
800-877-4253 ext 1698
debra.austin@cengage.com

ProQuest
ProQuest K-12

Technical Support

1-800-889-3358
Contact Support online/email

customer_service@proquest.com

Sales Support

Masako Morgan
Director, Public Library Sales
202-318-8328

EBSCO Information Services

EBSCO Support Site

Technical Support

Tech Support
eptech@ebscohost.com
800-758-5995

Ed Martin
Customer Account Specialist
emartin@ebscohost.com
800-653-2726 ext. 2628

Customer Service and Account Requests

Tony Larsen
Regional Sales Manager