Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a discount on monthly internet bills for qualifying low-income households.

What is the future of ACP?

The Affordable Connectivity Program (ACP) is in the wind-down process. The application window closed on February 7, 2024. Here’s what consumers can expect:

  • If consumers are enrolled in ACP before February 7, 2024, they will keep getting the $30 or $75 benefit until the fund runs out, which is expected to be in April 2024.
  • Consumers should receive two more notices from their Internet Service Providers (ISPs). The first notice should have been received on or before January 25, 2024.
    • Around mid-March, they should get a notice telling them the last bill that they will receive with the ACP benefit.
    • They should also get a notice during the last billing cycle with ACP.
  • Their ISP should tell them the cost of their bill without the ACP benefit.
  • Their ISP should tell them how to cancel their service or switch to a different plan.
  • The FCC and the Universal Service Administrative Company (USAC) will raise awareness of the ACP wind-down, and USAC will directly notify households of the program’s end.

Click here to download a flyer in English and Spanish with the basic information.

More information is available on the FCC’s website.

There are a few other options for connecting consumers with low-cost internet service.

Lifeline

Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month.

FAQs

You are eligible for Lifeline if one member of your household:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines;
  • Participates in certain assistance programs, such as SNAP, Medicaid, SSI, Federal Public Housing Assistance, or Veterans Pension and Survivors Benefit;
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Head Start, Tribal TANF, or Food Distribution Programs on Indian Reservations

Various providers are participating in Lifeline. Depending on where you live, you may have a choice of providers. Check with mobile or broadband providers in your area to learn about their plans and eligible service offerings.

Click here to see Lifeline participating providers in Idaho.

Apply now by choosing one of the options below:

Online with USAC

Use the online application (available in English and Spanish).

Mail with USAC

Print an application: English Spanish

Complete the application and send it, along with copies of your proof documentation, to:

Lifeline Support Center

P.O. Box 9100

Wilkes-Barre, PA 18773

Contact your phone or internet company