LITT: Adult Services

The Adult Services LITT is a place for library staff supporting adult services programming in Idaho to connect and share via a quarterly online chat and ongoing Listserv.

The LITT: Adult Services Listserv is a great way to stay connected between chats. Check out our listserv guidelines before posting.

Check the calendar to the right for when the next Adult Services LITT Chat will be happening.

You can find inspiration and resources on ICfL’s Adult Services page.

Subscribe to the LITT: Adult Services Listserv

Notes from Past LITT: Adult Services Chats


  • Take and makes
  • Zoom book discussions
  • Christmas book/ potluck
  • Outside programming
  • Let’s Talk About It was successful w/ existing book club group
  • Adult field trip kits,
  • Passive programs
    • ASL meeting group f2f
    • Women and Children’s Alliance weekly table
    • Idaho Dept of Labor weekly table
  • Boredom busters to everyone who borrows items > crossword, coloring sheets, Sudoku, 10-15 pages, seasonal theme
  • Grow With Google > looking into business education early spring
  • Fidget quilts, help making > how organize

Future topics:

  • Connecting to housing help/ funding and navigating the online systems
  • AARP reps > invite to future chat
  • Technology assistance with


  • Connect with community partners each month in blog posts
  • Attendees liked the idea of an adult services listserv where they could discuss between quarterly chats

Housing Resources:


  • Focus on older adults because they’re least likely to be able to make it to library visit assisted living/ home deliver > getting started you need time and a vehicle
  • Boise PL uses volunteers extensively for home delivery
  • Word of mouth is great for getting the word out > get in at one facility and then spreads from there
  • Home delivery items are circulating items, one person does RA for each person, checks them out on their cards, drops them off, picks them up down the road. Haven’t had issues with items not coming back. Keep in mind that if a user is having memory issues then might want to use donated books that don’t need to come back.
  • Bringing outreach vehicle to low-income housing and mobile home parks
  • How do you reach “non-user” adults > Focus of bookmobile might be children, but can also be an opportunity to reach parents of those children > seeking out families > delivering holds, having mobile printing, online lifelong learning resources for adults
  • Social media is great way to reach adults
  • “Secret fishing spot” presentation in MLD was one of their most popular

Get adults interested in emerging technology:

  • Hosted a technology playground, even a code-a-pillar was popular, was 65+, information as basic as how to turn it on was usuful, had an iPad out to help w/ OverDrive/ Libby
  • Have technology items sitting out at other programs that are less tech heavy has created opportunities for asking, “What is that?”VR issues w/ balance so suggest using a swivel office chair for those who want to try VR, and casting to a large screen for those who would rather watch
  • Creative Bug as basis for crafting programming ideas, could use YouTube videos too

Ideas for future chats:

  • AARP
  • Idaho Commission on Aging
  • Writing workshops- Invite local writer to talk about crafting a character, things that make up a good plot, published some of their work, host group writing times for

Summer Reading

  • LTAI author talk videos,
  • Ada Victory is having after hours kick off party w/ music on patio, mocktails, scavenger hunt, door prizes, free books
  • Onieda adult book club every second Monday, after hours adult education classes, May have a best selling author zooming in, June Disney, Sept Glowforge, first time offering after hour programming
  • Idaho Falls adult reading now just reading every day and every 20 days they get a prize, small prizes like lip balm, coupon for a fancy soda or slice of pizza, 60 days they get a free Tshirt and grand prize entries, trying to get them physically in the library, prizes for reading different genres of books
  • BPL have year long ultimate book nerd challenge so not doing so much for summer, read 20 minutes everyday, 20 days and 30 days get books, 60 days a prize, 80 days get another book, staff can participate, 4 staff designed paper reading logs
  • Madison LD over 1,000 participating in adult summer reading, they do pages, and suggest 3,000 over the 2 months w/ opportunities to get extra pages, library centennial celebrations
  • Books at beginning and the end, pollinator program, hobby exchange, kick off at facility for adults w/ developmental disabilities
  • Hobby exchange – connecting w/ people who took a deep dive into a hobby, ‘Do you have everything you’d need to start this hobby but aren’t doing it anymore?”, a 2-hour event where everything is set out, like a clothing swap, sharing of ideas and learning too, direct participants to databases/ ebooks that are related, give people a coupon for # things they can take, put limits on how much stuff they can bring,
  • Tracking summer reading – give people the option to use Beanstack, but will always have paper available because some folks hated online, enter into Beanstack for patrons, Read Square is another vendor, Beanstack has a way to track off-line users

Digital inclusion
What types of questions do you get?

  • Ada Community – Tech Coach service 1on1 w/ patrons who have tech questions, how to use my phone to using OverDrive, NOT IT support, form on website to, there are a couple of staff who are trained specifically, the class attendance tends to drop off, users want more 1on1, they have been doing Grow w/ Googl,, for the last 5 weeks for people 18yo+ small turn out but have gotten traction for people who need fundamentals, will start a new weekly program “Digital Skills basics” existing classes, Tech Coaches training they determine best coach and topic so they can prep, heavy month would be just a couple, promote during fit/ fall classes and ask what best time is
  • Struggles w/ people who need quick vs longer help, computer classes are not very well attended, trying to figure out service model that works for community, one library had talked about doing weekly drop-in hour
  • Victory tried drop-in once a month and didn’t have a lot of interest, a staff person sits there for an hour or two
  • A lot of questions about phones and tablets
  • A lot of tech questions are about taxes, medical records, “is our job to help people fill them out?” What do you do? Some won’t type anything in but will look over shoulder, could have some bad legal outcomes, tell them to bring in a friend or advocate to help them we can’t do everything for everyone

What types of help could your users benefit from?

  • How to integrate info lit into regular reference interactions w/o making it into a full class
  • Monthly business resource workshop as those resources can be hard to navigate
  • Intermediate/ improving skills online would be OK, but basic tech stuff is better one-on-one
  • People like the phone bank idea for tech help
  • Some of the questions are needed more for library specific
  • Two models shared are CyberSeniors, and NDIA’s Digital Navigators,

Placeholder for notes

Questions or comments about LITT: Adult Services chats? Contact Deana Brown at


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July 27, 2:00 pm - 3:00 pm MDT

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August 9, 10:00 am - 11:00 am MDT

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Deana Brown

Emerging Trends Consultant
Email / 208-639-4156
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