We at the Idaho Commission for Libraries (ICfL) have recently launched a new webpage on our site that is devoted to the topic of digital inclusion. You can find it here: https://libraries.idaho.gov/digital-inclusion/.

We want all Idahoans to have equitable access to the information and communication technology that is vital for life in the 21st century, but that is easier said than done — particularly in some rural areas of our state.

But what exactly is digital inclusion? The National Digital Inclusion Alliance (DNIA) defines it as “the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies (ICTs). This includes five elements:

  • affordable, robust broadband internet service
  • internet-enabled devices that meet the needs of the user
  • access to digital literacy training
  • quality technical support
  • applications and online content designed to enable and encourage self-sufficiency, participation, and collaboration

We have tried to make navigating this expansive topic a little easier by putting numerous resources together on this new webpage, including: E-rate and EOR information; a link to Idaho statewide contracts; digital literacy training; technical support; online content, including eBranch, IDEA, and LiLI; plus, the contact information for the ICfL staff members who can assist in these areas — including me.

We hope you find this new digital inclusion webpage helpful. Feel free to share your thoughts as to what content the page might be missing, what could be improved, etc. And, remember, you’re not navigating these choppy waters alone — the ICfL staff is here to help.