Digital Inclusion Logo
By supporting digital inclusion, the Idaho Commission for Libraries assists Idaho libraries and Idahoans in having access to information and communication technology vital for life in the 21st century.

What is Digital Inclusion?

Terms such as the digital divide and the homework gap are often used to describe the disparity separating those with access to the internet and devices from those without; however, these terms do not always capture the complexities of our digital age. The National Digital Inclusion Alliance (NDIA) defines Digital Inclusion as “the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies (ICTs). This includes 5 elements:

    1. affordable, robust broadband internet service;
    2. internet-enabled devices that meet the needs of the user;
    3. access to digital skills training;
    4. quality technical support; and
    5. applications and online content designed to enable and encourage self-sufficiency, participation, and collaboration.”

What is Digital Equity?

By addressing the 5 elements of Digital Inclusion, we work toward achieving Digital Equity, defined by NDIA as a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy, and economy. Digital Equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services.

What are Digital Skills?

As one of the 5 elements of Digital Inclusion, training related to Digital Skills is fundamental. The American Library Association’s (ALA) Digital Literacy Task Force defines Digital Skills as the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.

Broadband Internet Service

Universal Service Administrative Co. Logo


Lifeline is a discount on monthly internet and cell phone bills for qualifying low-income households.

Circulating Mobile Hotspots

Many libraries provide mobile internet hotspots for checkout to their communities.

E-rate and EOR for Internet

E-rate and EOR for Internet

E-rate and EOR provide funding that, when combined together, can fully cover the cost of an Idaho public library’s internet service.

Idaho Public Library Wi-Fi Map

The ICfL is developing a map of all Idaho public libraries that provide public Wi-Fi access.

Internet-Enabled Devices

ICfL’s Grant Opportunities

The ICfL provides a variety of grant opportunities to libraries, some of which can be used to purchase computers and other internet-enabled devices.

Idaho Statewide Contracts

The Idaho Division of Purchasing provides statewide contracts that libraries can use to purchase computers and other internet-enabled devices at contracted amounts.

TechSoup's Refurbished Computers

TechSoup’s Refurbished Computers

TechSoup has partnered with computer refurbishers to provide computers, tablets, and accessories at affordable costs to libraries and nonprofits.

Digital Skills Training

The Public Library Association’s site,, is an Institute of Museum and Library Services (IMLS) grant-funded project to create an online hub for digital literacy support and training.

ICfL's Niche Academy

ICfL’s Niche Academy

Niche Academy is an online learning platform built for libraries with interactive tutorials on a variety of topics.

Idaho Digital Skills Logo

Idaho Digital Skills offers Idahoans free access to online learning tools to increase their digital skills. is a free educational website that teaches older adults and other inexperienced internet users basic computer skills about websites that can help improve their quality of life.

Technical Support

Broadband Toolkit Improvement Program (BTIP)

Broadband Toolkit Improvement Program (BTIP)

The Broadband Toolkit Improvement Program (BTIP) provides a toolkit and improvement plan developed specifically for small, rural, and tribal libraries with limited information technology (IT) support and resources to help them better understand their library’s broadband connection and services.

Idaho Digital Skills Logo

Digital Navigators with Idaho Digital Skills

Idahoans can get help over the phone by calling our Digital Navigators Help Line. We can help Idahoans find financial assistance to get online, learn to use computers, tablets, and phones, and find and use online resources, including online library services.

ICfL's Library Technology Consultant

ICfL’s Library Technology Consultant

ICfL’s Library Technology Consultant is available to help Idaho libraries of all types, but especially public libraries, with issues relating to any technology.

Tech-Talk Newsletter

Tech Talk is a weekly, technology-focused e-newsletter for non-techies delivered to your email and available to any Idaho library staff.

Online Content

ICfL's eBranch Project

ICfL’s eBranch Project

eBranch in a Box is an initiative from the ICfL to assist Idaho libraries in having a web presence, which is defined as having a vital website that is an extension of the library, providing information about or access to library services.

Idaho Digital E-Book Alliance (IDEA)

The Idaho Digital E-Book Alliance (IDEA) is a statewide partnership between the Idaho Commission for Libraries (ICfL), public libraries, and school libraries with the goal of expanding access while reducing barriers to digital e-books and e-audio content via OverDrive. is the gateway for Idaho residents for free access to online tools for their educational, business, and recreational needs.

Chelsea Summerlin

Chelsea Summerlin

Digital Inclusion Consultant
Email / 208-639-4175
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Doug Baker

Doug Baker

Library Technology Consultant
Email / 208-639-4173
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Marina Rose

E-Resources Library Consultant
Email / 208-639-4165
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William Lamb

E-Services Program Supervisor
Email / 208-639-4135
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Technology Guides

Do you have a suggestion or request for a new Technology Guide or an existing one that you think should be updated? Please contact the Library Technology Consultant.

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